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Mayo
Trending Lyricist I
April 5, 2020
Answered

Sonos Sub too far from AMP

  • April 5, 2020
  • 30 replies
  • 4535 views

I am wanting to set a sonos sub up in a room where i have ceiling speaker connected to a sonos Amp.

The Amp is in a closet where I have a “home run” setup.  It seems the Sub is too far from the AMP to get a signal from it in the room, I can move it to a different room, closer to the Amp and it will work.

 

Evidently the sub talks directly to whatever its paired to and not separately like other sonos speakers.

 

Is there any way to get a better signal to the Sub?  current setup is WM:1

 

thx

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    Best answer by Jean C.

    Hello @Mayo,

    Welcome to the Sonos Community and thank you for reaching out with your set-up question.

    Since the Sub communicates to its parent Sonos player via 5ghz, if the Sub is out of range of your Amp you will not be able to bond the two reliably if at all. 

    There are three options available to you from what I can understand of your set-up:

    1. You can opt to bond your Sonos Sub to a different product that is within 10-15 feet of the Sub. 
    2. Relocate the Amp physically within 5g range of of the Sub and the ceiling speakers.
    3. Try wring the Sub to your network (I personally don’t like to recommend this) as this will put the Sub directly in network communication with your Amp.

    I’d be interested to hear about which option works best for you and you can certainly submit a diagnostic report from your system if you have any difficulty. Include the confirmation number in your response and we will be happy to look this over for you. 

        

    30 replies

    Chris
    Chris
    Lead Maestro
    April 5, 2020

    So it’s running off your home WiFi not connecting to sonosnet  

    best bet then is to put another sonos device half way between the two to repeat the sonosnet signal.  Could be a beam - even a rather cheap Sonos one sl.  

     

    But actually this may. Not work

    this is a more unusual one were paired devices are not near each other.  I have to say I have never run in to this.  I’m going to see if issue doing the same at my house with the paired device not direct connecting but via another Sonos unit.   I’m thinking still won’t work because paired devices are supposed to maintain a low latency 5ghz connection bwteeen them meaning they have to talk directly 

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    ratty
    ratty
    April 5, 2020

    There was a similar case a short while ago. In that case the user had wired the Amp in the closet, and the suggestion was to disable its radios to force the remote Sub to use whatever 2.4GHz SonosNet connection it could find.

    Chris
    Chris
    Lead Maestro
    April 5, 2020

    Interesting. Thx ratty  So the sub could communicate paired via the 2.4ghz as long as it wasn’t looking for the signal from the amp. 
     

    mayo are these the only 2 Sonos devices you have.  If you have others are any hooked to router as well?

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    ratty
    ratty
    April 5, 2020

    The Sub won’t move to 5GHz until it’s told to do so by the parent HT device, so should in theory revert to 2.4GHz. Latency spikes could however strain the quality of the bonded connection.

    MayoAuthor
    Trending Lyricist I
    April 5, 2020

    I have 4 beams, 4 amps(all in that one closet), 4 Ones, 3 subs, and a pair of Play 5s

    none of the speakers are hard wired to the router, they are all using my mesh wifi(orbi 6)

    I looked at my 3 subs they are all WM:2 so paired via 5ghz - so is there a way to pair it to the amp not through 5ghz?

    John B
    April 5, 2020

    I have 4 beams, 4 amps(all in that one closet), 4 Ones, 3 subs, and a pair of Play 5s

    none of the speakers are hard wired to the router, they are all using my mesh wifi(orbi 6)

    I looked at my 3 subs they are all WM:2 so paired via 5ghz - so is there a way to pair it to the amp not through 5ghz?

    I think the suggestion from @ratty is the only show in town for this. Prevent the 5GHz connection from operating by turning off the wireless radio in the room settings for the Amp (badly described as 'disable WiFi' in the app. But then the Amp must be wired to your network as ot has no other means of connecting. 

    Chris
    Chris
    Lead Maestro
    April 5, 2020

    He does have his Amp wired to his router.

    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    John B
    April 5, 2020

    Further thought, although might be worth seeing if @ratty thinks it's  OK.

    If you cannot easily connect the Amp to your router by Ethernet, you might wire it to one of the other Amps then wire one of your other Sonos devices to your network. 

    This is going to change your network topology quite a bit.

    John B
    April 5, 2020

    He does have his Amp wired to his router.

    Not if the Subs are showing WM:2.

    Jean C.
    Jean C.Answer
    Retired Sonos Staff
    April 5, 2020

    Hello @Mayo,

    Welcome to the Sonos Community and thank you for reaching out with your set-up question.

    Since the Sub communicates to its parent Sonos player via 5ghz, if the Sub is out of range of your Amp you will not be able to bond the two reliably if at all. 

    There are three options available to you from what I can understand of your set-up:

    1. You can opt to bond your Sonos Sub to a different product that is within 10-15 feet of the Sub. 
    2. Relocate the Amp physically within 5g range of of the Sub and the ceiling speakers.
    3. Try wring the Sub to your network (I personally don’t like to recommend this) as this will put the Sub directly in network communication with your Amp.

    I’d be interested to hear about which option works best for you and you can certainly submit a diagnostic report from your system if you have any difficulty. Include the confirmation number in your response and we will be happy to look this over for you. 

        

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