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November 26, 2016
Question

Sonos Privacy

  • November 26, 2016
  • 11 replies
  • 1257 views
Until tonight I have always regarded the Sonos system as a music system which was only linked to the outside world if I wanted to make use of such music services as Apple Music and the like. It never occurred to me that Sonos would be more intrusive ... until tonight when I started the app on my Mac. I was told to update otherwise the system would become crippled. The only thing that appeared to be new is a message service that now works within the Sonos app and which is on by default and can only be switched off if I access my Sonos account on-line and switch it off there. I must say this gives me the creeps and makes me wonder how private my use of Sonos really is. Does anyone now? Is my listening experience a private one or is Sonos keeping tabs? What sort of messages is Sonos planning to send me? Will it be yet another channel for advertising? Why must I go online to switch it off?
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    11 replies

    Emile15Author
    December 5, 2016
    Thanks to all. I am pretty sure the "forcing" was indeed caused by another app having already been updated. Incompatible software does not play a part in this. Thanks for warning me about the different emails. I'll check that. Meanwhile I did make sure the email option is switched off. I still do not think using purchased software for advertising purposes is a good idea (I am putting it very mildly). Imagine happily typing away in a word processor and all of a sudden an advertisement for MS or Apple pops up.

    Direct answer to Ratty. I know you are not an employee and appreciate the effort you put in. The message we all received from Sonos clearly shows in its wording that they are going to do something they have not previously done, hence my reaction.