Sonos not seeing TP-Link Router

Forum|Forum|9 years ago
November 20, 2016
5 replies
1917 views

Newbie here. So, I just upgraded (ha!) my wireless network, getting rid of the Comcast modem and router nd installed a TP-Link AC3150. Now my Sonos controller wont see the network, even when connected via Ethernet to the router. All other devices, with the exception of an older kindle, see the network with no problems.

Any help would be greatly appreciated.

thanks!
yanceylebeef

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ratty

After a router change you must, at the very least, restart all your network devices.

If your Sonos system is in 'Standard Setup' you'll have to input the new WiFi credentials after temporarily wiring a Sonos component.

See https://sonos.custhelp.com/app/answers/detail/a_id/1072

Y

yanceylebeefAuthor

Contributor I

All devices restarted at router change. The only ones who don't see the network are the sonos and the old kindle.

ratty

Explain "don't see the network". If a Sonos component is wired does it not work?

Y

yanceylebeefAuthor

Contributor I

Sorry. that wasn't very clear. When the Play 3 is connected to the router, I can see it on the desktop controller, but nothing is playing through the speaker. When I try to link it to the wireless network, the controller doesn't see the network. It's weird.

ratty

Let's take things back to basics. Wire the PLAY:3 to the router. Wire the computer to the router and run the Desktop Controller. It should discover the PLAY:3 and music should stream on command. Does it?

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