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stevensedgx
stevensedgx
Contributor II
January 13, 2018
Question

Sonos connect won’t power

  • January 13, 2018
  • 3 replies
  • 3023 views
My Sonos connect has stopped working. It was fine but now will not show any light.
I have repowered and it shows a solid white for a few seconds then a flashing for a few seconds and then no light at all.
Sonos app is unable to see this device. It was working fine last weekend and nothing changed since
It is only 2 months old.
Very distressed!
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    3 replies

    Chris
    Chris
    Lead Maestro
    January 13, 2018
    Do you have other working Sonos devices? If you do then try a hard reset and adding back to system.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    jeffgroves
    Lyricist I
    January 15, 2018
    Mine will not power on either. All three speakers power up, but the controller is dead, no light.
    Chris
    Chris
    Lead Maestro
    January 15, 2018
    If no lights come on I would call Sonos.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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