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stevensedgx
stevensedgx
Contributor II
Jan 13, 2018 5:53 PM UTC
Question

Sonos connect won’t power

My Sonos connect has stopped working. It was fine but now will not show any light.
I have repowered and it shows a solid white for a few seconds then a flashing for a few seconds and then no light at all.
Sonos app is unable to see this device. It was working fine last weekend and nothing changed since
It is only 2 months old.
Very distressed!
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    3 replies

    Chris
    Chris
    Lead Maestro
    Jan 13, 2018 6:53 PM UTC
    Do you have other working Sonos devices? If you do then try a hard reset and adding back to system.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    jeffgroves
    Lyricist I
    Jan 15, 2018 3:07 PM UTC
    Mine will not power on either. All three speakers power up, but the controller is dead, no light.
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    Chris
    Chris
    Lead Maestro
    Jan 15, 2018 4:12 PM UTC
    If no lights come on I would call Sonos.
    Translate
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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