Skip to main content
nick12345678
Contributor I
October 28, 2018

Sky q no surround sound

  • October 28, 2018
  • 16 replies
  • 3909 views
Hi all
I have the bar, woofer and 2 sonus 1’s at the rear of the room.
Works great until I put sky q on then the sounds normal ie no bass and the back speakers don’t work.
Any advice would be appreciated !!
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

16 replies

Show previous replies
UKMedia
UKMedia
March 31, 2019
Voice control of the TV but this is just a temporary test.
Remember: Sometimes Red Wine helps :)
edmarriott
Contributor II
March 31, 2019
Thanks. Really appreciate you bearing with me. Will come back to you
edmarriott
Contributor II
March 31, 2019
Ok, connected to the optical on the sky box and now the surround works.

My Samsung tv is 2 or 3 years old so I don’t think it will do voice control. I can live with it like this BUT my sky remote won’t control the Sonos volume anymore, and changes the tv volume now.

Can I fix this? (Also, is you give me your PayPal account I will send you some cash)
UKMedia
UKMedia
March 31, 2019
This points to the TV not passing the 5.1 signal from the Sky Q box to the Beam. Can you check your TV Audio settings and then revert the cable connections to re-test. Thanks for the offer but no payment required. 😃
Remember: Sometimes Red Wine helps :)
edmarriott
Contributor II
March 31, 2019
It works! There was a sound option on the tv had not seen before that was set to PCM not Dolby.

Can thank you enough!
UKMedia
UKMedia
March 31, 2019
Great news.??
Remember: Sometimes Red Wine helps :)
    Terms & ConditionsAccessibility statement