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mckenzie.metcalf
Contributor I
January 7, 2017

Reconnecting to a new wireless network

  • January 7, 2017
  • 7 replies
  • 727 views
I recently moved, and am trying to change my sonos player to the new wifi but can not connect. Please help me connect to my new wifi.
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    7 replies

    jgatie
    jgatie
    January 7, 2017
    See this link:

    https://sonos.custhelp.com/app/answers/detail/a_id/1072
    weg
    Trending Lyricist I
    March 25, 2017
    All roads answering this question appear to lead to this video from Ryan of Customer Care. Wonderful that this video exists, but I would greatly prefer written instructions - much faster way to get to the answer.
    beynym
    World-Class Superstar
    March 25, 2017
    No matter what you try, you just can't please everyone!
    ratty
    ratty
    March 25, 2017
    All roads answering this question appear to lead to this video from Ryan of Customer Care. Wonderful that this video exists, but I would greatly prefer written instructions - much faster way to get to the answer.
    Try scrolling down, then selecting the appropriate configuration (Standard or BOOST).
    grim69
    Contributor I
    August 18, 2018
    This does not help. Tells me to things I don’t have the option to do. Sonos controller doesn’t show players or settings.
    grim69
    Contributor I
    August 18, 2018
    Been trying to connect sonos to new wifi for over an hour now. Any way someone could make this process work instead of chasing links around in a circle would be great
    ratty
    ratty
    August 18, 2018
    https://support.sonos.com/s/article/1061
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