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mckenzie.metcalf
Contributor I
Jan 7, 2017 6:16 PM UTC

Reconnecting to a new wireless network

I recently moved, and am trying to change my sonos player to the new wifi but can not connect. Please help me connect to my new wifi.
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    7 replies

    jgatie
    jgatie
    Jan 7, 2017 9:10 PM UTC
    See this link:

    https://sonos.custhelp.com/app/answers/detail/a_id/1072
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    weg
    Trending Lyricist I
    Mar 25, 2017 4:00 PM UTC
    All roads answering this question appear to lead to this video from Ryan of Customer Care. Wonderful that this video exists, but I would greatly prefer written instructions - much faster way to get to the answer.
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    beynym
    World-Class Superstar
    Mar 25, 2017 4:49 PM UTC
    No matter what you try, you just can't please everyone!
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    ratty
    ratty
    Mar 25, 2017 5:09 PM UTC
    All roads answering this question appear to lead to this video from Ryan of Customer Care. Wonderful that this video exists, but I would greatly prefer written instructions - much faster way to get to the answer.
    Try scrolling down, then selecting the appropriate configuration (Standard or BOOST).
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    grim69
    Contributor I
    Aug 18, 2018 7:39 PM UTC
    This does not help. Tells me to things I don’t have the option to do. Sonos controller doesn’t show players or settings.
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    grim69
    Contributor I
    Aug 18, 2018 7:43 PM UTC
    Been trying to connect sonos to new wifi for over an hour now. Any way someone could make this process work instead of chasing links around in a circle would be great
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    ratty
    ratty
    Aug 18, 2018 8:29 PM UTC
    https://support.sonos.com/s/article/1061
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