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DLM
Contributor I
Jul 15, 2014 5:02 PM UTC

Radio station suddenly won't play

I've been listening to WOSU-FM, 89.7, in Columbus, Ohio for years through my Sonos system. Now all the sudden it won't play and I get an error message saying the station can't be found. Do you have a way of check this out? Thank you.
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    4 replies

    Max P
    Max P
    Sonos Employee
    Jul 23, 2014 2:15 PM UTC
    Hi Donald,

    If the radio station is marked as a Sonos Favorites, remove it from that folder & search for it again in TuneIn radio.
    Sometime internet radio stations change their direct URL feed, and if it's in your Sonos Favorites the direct link will not be updated.

    This leads to the radio station unable to connect to the radio stream.

    Let me know how it goes.
    Thanks,
    Max
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    Merkfam
    Lyricist I
    Jan 13, 2017 3:47 PM UTC
    I am now having the same problem as OP, with the same station. I have tried your suggestion, and restarted my tablet, but it still will not play the station. I am able to play WOSU, 89.7 fm, with their suggested app, but no longer with TuneIn on my Sonos. It says "Unable to play the Radio station" when I try to select 89.7 WOSU-FM. Please advise. This problem has been going on for the last three days.
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    Stuart_W
    Stuart_W
    World-Class Superstar
    Jan 13, 2017 4:18 PM UTC
    Doesn't work for me either. I expect something has changed at the broadcaster's end.

    I added this URL into Sonos (Need to do on PC or MAC)
    http://yp.shoutcast.com/sbin/tunein-station.m3u?id=717502
    and that works
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      Merkfam
      Lyricist I
      Jan 13, 2017 10:00 PM UTC
      Thank you, Stuart W. Your solution worked perfectly!
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