When I tried again after removing and reinserting the optical HDMI hybrid cable, I got a message in the Sonos app that “there is a problem with the HDMI cable but we can fix it”, when I clicked on that, I was told to reinsert the HDMI cable into my TV’s HDMI-ARC port.
So the Sonos app only recognizes the output from my TV via its HDMI-ARC connection.
I need to find out how to make it recognize the HDMI-optical cable CD player connection.
I called Sonos support but they are not open today, so I will try again tomorrow and post any solution here,
Caroline
First thing I would do, is switch your TV output to use its optical port and check that the Beam HDMI cable, coupled to the optical adapter, is working with the TV - if it works, then you will have narrowed the issue down to your CD Player.
Of course, if you do have access to another receiver/amp with optical-in and speakers (or headphones) you can perhaps also test the CD Player optical output is actually working.