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muppetofdoom
muppetofdoom
Contributor III
January 2, 2017

New Play 1's Sound Different ?

  • January 2, 2017
  • 26 replies
  • 2653 views
I have recently added to my sonos system, but the 2 newest play 2's sound different to the one existing play 1 I had, ie. the older one seems to have a more rounded "Bassier" sound than the 2 newer ones, do they "run in over time" or has the design changed ? all settings have been reset to default etc.... any help/advice appreciated
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26 replies

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upstatemike
January 2, 2017
Could be firmware. Wasn't there a firmware change in the Connect that keeps newer units from playing back bit perfect audio? Could be a similar situation with Play1 firmware.
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
muppetofdoom
muppetofdoomAuthor
Contributor III
January 3, 2017
Just checked some info via the controller app and it appears the oldest of my play 1s has a quite significant difference in the hardware reference, not sure how much difference that makes?
the world is too quiet, we all need more music
upstatemike
January 3, 2017
Nobody else has reported hearing a similar change yet. Might be worth returning the offending units and getting new ones under warranty in case you got a fluke pair. If you replace them and still hear a difference then you can look closer at the hardware reference.
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
John B
January 3, 2017
I would label them underneath as new and old and then get a friend to place them side by side without you knowing which is which. See if you can tell which is which when you can't hear what you expect to hear.
upstatemike
January 6, 2017
So did you ever figure out if the speakers really sound different?
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
muppetofdoom
muppetofdoomAuthor
Contributor III
January 6, 2017
Going to have a proper play tomorrow, but yeh the older one definitely has more bottom end to it, probably end up pairing the 2 newer ones and sticking the older one on its own
the world is too quiet, we all need more music
upstatemike
January 6, 2017
So there really are different versions of the Play1! When you looked at them in the controller app what were the different hardware descriptions you saw?
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
muppetofdoom
muppetofdoomAuthor
Contributor III
January 6, 2017
See attached screen shot from mobile app
the world is too quiet, we all need more music
upstatemike
January 6, 2017
Interesting. All my Play1 units are also 1.8.3.7-x so 1.20.1.6-x really is a major change and must indicate the Play1 Gen2 (or Play1 downgrade, or whatever)
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
    Kumar
    January 7, 2017
    Interesting. All my Play1 units are also 1.8.3.7-x so 1.20.1.6-x really is a major change and must indicate the Play1 Gen2 (or Play1 downgrade, or whatever)
    Not so. All it means is changes in hardware bill of materials.

    Sonos has made changes to the sound of the 1 units, but this has been done via software upgrades, and if all units are on the same version - 7 in this case - all are designed to sound identical if in good working condition. The sound signature change is applied to all 1 units ever made.

    Sonos also allows all 1 units ever made to be stereo paired; this could not work if unit versions had sonic differences.

    And any heard differences need to be confirmed via testing protocols suggested earlier in this thread, if thought to be significant. If any difference is still heard, Sonos Support will need to look at a diagnostic to address the defect, because if a well set up and conducted test still shows these, there is a defect in the unit.
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