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Contributor I
Jun 27, 2014 12:57 PM UTC
Question

My Connect:Amp light continuously flashes white

It was powered off for a while and when I re-applied power I just get a continuously flashing white light. I have tried a factory reset and just then get a continuously flashing orange/amber light. Removing and reapplying power reverts back to the continuously flashing white light! I can not see the device with my Sonos Controller.
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    3 replies

    Dominique Z
    Retired Sonos Staff
    Jul 2, 2014 11:27 PM UTC
    Hello Phil,

    I'd recommend that you call into our support line and we can assist you with this issue further. 
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    Contributor I
    Jul 3, 2014 8:58 PM UTC
    Hello Phil,

    I'd recommend that you call into our support line and we can assist you with this issue further. 


    Thanks - will do.
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    Lyricist I
    Apr 5, 2017 11:15 PM UTC
    I've got the same problem and I've been on hold for 35 minutes... any way you can provide guidance here faster? 🙂
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