Skip to main content
Pfcboy
Contributor I
November 27, 2016
Answered

Moved play 1 now can't reconnect

  • November 27, 2016
  • 4 replies
  • 611 views
Hi moved2 play 1's last night to use with a sound bar, when I've moved them back one of them won't reconnect back and the room name has disappeared just got a solid white light , how do I connect it back in?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by ratty
    Factory reset just that PLAY:1 and add it back again.

    4 replies

    ratty
    ratty
    November 27, 2016
    Did you remove the PLAY:1 surrounds from the PLAYBAY before you moved them? If not take them back into the room with the PLAYBAR first.

    If they still think they're surrounds they could be having trouble communicating with the PLAYBAR. 5GHz wireless doesn't penetrate walls all that well.
    PfcboyAuthor
    Contributor I
    November 27, 2016
    Yes discon them first and strangely one is working fine the other won't connect
    ratty
    rattyAnswer
    November 27, 2016
    Factory reset just that PLAY:1 and add it back again.
    PfcboyAuthor
    Contributor I
    November 27, 2016
    Worked a treat many thanks
    Terms & ConditionsAccessibility statement