Components & Architectural

I've read a bunch of related responses here, but I'm still having trouble getting my Sonos speaker to play music from my Denon receiver. I have the two connected via the digital coax cable. The rest of my components are connected to the receiver. The sonos app is set up and shows the Port as one of the options to play. I'm set on fixed volume. I'm on Zone 2….but still nothing. Any suggestions?

Hi I’m building a kitchen extension with a very high vaulted ceiling.i was thinking about some in the wall speakers, this would require me removing some of the block work the guy at richer sounds thinks it a bad ideaany thoughts appreciatedtia Paul 

Bjr quel lecteur cd pour sonos five conseillez vous a moins de 300€ ? Merci de votre aide 

Heb voor honderden euro’s Sonos apparaten gekocht en het doet het niet !!!!!!! Alles al geprobeerd wat een troep is het heb spijt dat ik met Sonos in zee ben gegaan. Voel me aardig opgelicht en dan krijg je nog volop reclame zorg eerst dat het werkt SONOS!!!!!!!!! Moderator Edit - Translation by Google:I bought Sonos devices for hundreds of euros and they don't work!!!!!!! I've tried everything, it's a mess, and I regret choosing to work with Sonos. I feel pretty ripped off and then you get plenty of advertising, make sure it works first SONOS!!!!!!!!! 

I have an old beamer which does not support wi-fi nor BT, it only has an HDMI output where I have a chrome cast plugged in.any chance to include my Sonos (Ikea) stereo setup?thanks

I have 5 amps, two Sonos beams, multiple arcs and probably $10k invested across two homes.  The system literally never works.  I’ve had the systems professionally installed and I’m pretty tech savvy.  I’m literally right now looking at the app again showing that it’s playing on five systems and I have sound out of one.  This is a new problem, it all worked fine yesterday.  It’s not a Wi-Fi problem, all the speakers are showing live on the system.  But the bigger issue is it’s like this ALL the time.  The system is unstable, not well supported and super fragile.  If you’re thinking of buying Sonos, don’t.  It’s not even the money, it’s the constant frustration.

I installed a system in an airport hangar with 2 sonos ports. I have had 2 power losses and after the ports boot back up anyone without a sonos account has not been able to access the system via wifi until someone with an account connects to it. Is this standard? 

Hi there,I have a Sonos Port and am having some major issues which are rendering it very frustrating - anyone else seeing the same / have any advice? Details below, cheers! Device:Sonos Port, with a turntable on the input and a pair of active speakers on the output Issue:Port will drop from WiFi every 4-5 hours or so and requires switching on and off to get it to show up again - it either disappears from the app completely, or will also occassionally just be identified as offline When it does then connect, any other speaker which is not currently playing something disappears from the app (they gradually appear again over the next 15-20 minutes) What I’ve Investigated:Wi-fi Strenth - this is good (43 dBm), and the issue still recurrs if the Port is right next to the access point DHCP - I’ve given the Port a static IP on my OPNSense router (doesn’t fix the issue) Factory Reset and re-adding the port (doesn’t fix the issue) Hard wiring to ethernet (fixes the issue but I don’t want to hard

I have a Sonos Port with current software (uploaded on another Sonos network)I tried to create a new Sonos network with this port on a different wifi network using my Android mobile phone with the latest App.The Add device process kept failing at the last step to register the port on Sonos network. I could see the device on my phone in the Sonos app; it prompted me to Fix it but it kept failing telling me to try again later.I then looked at one of the discussions and it suggested using the Sonos Windows App, which I have on my PC to manage the update. This worked. The registration step completed, and the new Sonos system is working fine, both on the Sonos app on my Windows PC and on my Android mobile phone.As the discussion suggested, the problem seems to be the mobile phone app. 

What is the voltage coming out the subwoofer out on the Sonos amp?

Subject: Inquiry About "Line-In" FeatureHello,As a dealer, installer, and user, I have a simple question: When will the option to select and control "Line-In" return? In the "gold" app, it was available at the bottom of the "Browse" screen, but now it's missing. It might seem like it should be under the "Your System" section, but it’s unclear. I've seen many complaints about the removal of features in the new app, and losing the ability to control Line-In is not just disappointing—it's a liability for users who specifically chose these products for this feature. I'm referencing Keith N's response from two days ago regarding the bullet list of five features that supposedly have return dates.

Bonsoir,j’avais Sonos Connect qui me permettait de diffuser le son de mes vidéos sur ma chaîne B&O. Superbe !je viens de passer à Sonos Amp, et j’ai maintenant deux secondes de retard pour mon son. Auriez-vous une idée ? philippe Moderator edit:Google Translate- Good evening,I had Sonos Connect which allowed me to broadcast the sound of my videos on my B&O channel. Superb!I just switched to Sonos Amp, and I now have two seconds of delay for my sound.Do you have any idea?philippe

I’m sorry, Patrick should be fired. I watched his new video and his comments are weak and frankly a bit to late. When they announced and forced us to use the new app, he was silent and then when he did speak up, he defended the app and pretty much told us to shut up and deal with it, that it was for the best. He does not care about the loyal customers. I have SONOS products all over our house and we take the portables everywhere. We have multiple outdoor speakers. We have multiple of each Move 2’s, Roam’s, Arc’s, Era 300’s, Era 100’s, One’s, Sub Mini’s (Just ready to upgrade to Sub gen 3’s then the new app was released so I held off...THANK GOD). The new app update was a disaster and once the thousands of complaints and obvious mistake on releasing the app, instead of bringing back the old app until the new one was fixed or re-created, they told us to chill out and deal with it. Then they told us they would be fixing everything..WRONG...Every update KIND OF fixed some things, but then

My amp just stopped working out of nowhere, I assumed it was just another “sonos” issue with updates and that maybe it would sort itself the next time i go to use it...it did not. I can not get my app to find the device and it had just disappeared from my list. I dove in for a better look and noticed that it is not showing any sign of life (no white,orange,green lights). I check the surge protector and all other devices and they all are working as they should be.  I unhooked it completely and moved to a different outlet and the still nothing.Called Sonos, dealing with rude customer service, and being given little to no helpful information. The service person “Michal” mumbles that what sounds like “you (I) must have done something, that I will need to buy another”. I explained this device sits on a shelf, I did not do anything to this, it has been working , and correctly hooked upped. Due to the fact the device is over 1 year old we (sonos) can not replace it or repair it, the only opti

Das ganze System mit 9 Komponente lief miserabel und nun habe ich den Boost abgeklemmt…. Und es läuft!  Moderator Note - Translation by Google:The whole system with 9 components was running poorly and now I have disconnected the boost... And it works!

Same question came up a few years ago in this support channel. Updating seemed to have resolved the issue for him but it dosnt seem to be for me. Anyone experiencing the same issue or have a solution for this?  GOAL: Pioneer DDJ-SX > Connect > Playbar

Over the years, I've spent a lot on Sonos and let's leave it at that. I was a die-hard fan buying it for relatives and encouraging friends too. However, they made quite a few of my items legacy, 4 x Play 5s and a Connect that I used for proper hifi via optical out into Marantz DAC, Amp, Floorstanders, massive Monolith Plus sub. The cables on that system cost more than a Play 5. To be fair, I always thought that it sounded great via Spotify and the Sonos Connect, but I swapped to Tidal Hi-Res Studio files via the Bluesound Node, and the difference is massive. No more background noise at 5+ vol,  the soundstage is much more comprehensive, bass control on another level, and vocals/instruments are just popping. The difference is enormous considering the amount spent.  I'm gradually swapping Sonos for real HiFi because they will legacy more products, for example, after a few years when the S3 app comes out. I understand the business model, but it's not for me.The Tidal audio files also soun

A Sonos port (along with a suitable 3rd party external amplifier) should be able to setup with a Sonos Arc/Beam/etc used in lieu of the seemingly ALWAYS backordered Amp for Surround Sound. If it has to be Ethernet connected to the Sonos system or LAN, that is fine.Along the same lines, would be nice to see a multi-room Port with 4 and/or 6 zones in a 2U chassis for Custom Integration. Each of the 4 or 6 zones would also be able to be commissioned in a Surround config.

Hi Everyone. I have a Soundboks Gen 4 Speaker with a Sonos Port that I use to play music in the garden along side the sonos house speakers. I usually move the speaker quite often and it's annoying having to plug the Port to electricity since the speaker has a big battery. I saw Sonos port has an input of 12v 1a, the Soundboks battery provides 14v. I have a basic knowledge of electronics but I think that is not too far apart and devices nowadays should handle that difference. My idea is to run the sonos port from the battery and make it mobile. Has someone done anything similar? Since I can't find any info Should I take the voltage down to 12v or Port sould handle the 14v fine? Thank you.

Not sure if anyone can help with this? I have a Sonos Amp connected to sonos one rears, aftermarket speakers and an aftermarket wired sub (REL). I frequently find that when opening the SONOS app, the Sub Audio where you can adjust sub level and crossover frequency is missing but then appears after some time of music playback or when i repeatedly go back and forth between settings. At times it does not appear at all. Is there a fix for this? The hardware functionality operates at intended but this missing menu issue is a fault I have experienced since I purchased the amp. I have tried to use the app on various devices (Pixel 6, Pixel 7 Pro, iPhone 13 Pro, iPad gen 4) with the same symptoms.  Thanks in advance for any help with this. 

 I am trying to switch my port fro fixed to variable output but the setting is no longer available in the iPhone or Windows apps! anyone else having this problem? How to fix?

Just bought a brand new Sonos Amp by this memorial weekend. So excited to plug in my Bose speakers and then plug the Amp the power outlet to start setting/ connecting my Sonos systems. You know what, it spent me more than 5 hours, and reboot all my Sonos speakers/ internet router/ delete and reinstall Sonos app to my iPhone but still couldn’t connect the Amp. So frustrated to write down such complaints. Hey Sonos fix your App immediately or roll it back to the Gold color version 16.1 please! 

After the past App update desaster I wonder whether anybody can name functional alternatives to Sonos Amp products of other manufacturers, that allow to stream internet radio as well as play NAS-based music? I would like to move away from Sonos, but lack knowledge of serious alternatives.

Have a new Era 300 and Line-In function is NOT working at all. I have several 3.5mm to USB-C adapters and have tried them all with no success. A factory reset of the Era 300 also made no difference. The app shows Disconnected even when the cable is connected. Do I really need to spend the $19 of the “official” Sonos brand line-in adapter for this to work or should any other brand theoretically do the trick. Or is there another problem here?

I was trying to add a Sonos Boost which had become disconnected from my system.  I reset the boost numerous times following the proper procedures.  Searching on the web, I found several references to simply “Add a Boost.”  But what no one clarified is that this option doesn’t automatically appear.   The Sonos Boost must first be correctly connected to the router, in my case a router extender, Orbi.The Sonos app on my iPhone only displayed the “Add a Boost” box option from Settings...System… “once” I connected the Sonos Boost directly to the router extender hardware that provides a WiFi mesh.  Connecting the Sonos Boost directly to the main router apparently was an incorrect configuration.  If you’re not seeing the option, try checking your connection to the router.