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RNP2020
Contributor I
Jan 21, 2020 6:47 PM UTC
Answered

How to Replace ZonePlayer 100 Economically

Sonos has just advised me that my ZonePlayer 100 will become a “Legacy Product” after May and will no longer be supported with software upgrades. Must I, in fact, replace it with a qualifying component if I want to continue driving my treasured Vienna Acoustics speakers as part of my Sonos system? What will happen if I leave the ZonePlayer in place? Will the rest of my system (two One SL’s & a Play 1) be affected negatively? The ZonePlayer still works perfectly, and I can't afford a new AMP amplifier, which will simply do the same thing and offer a bunch of other options I don't need. Will appreciate some advice.

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    jgatie
    jgatieAnswer
    Jan 21, 2020 7:00 PM UTC

    Your system will be frozen at the last update available.  All should work as before at first, but as music services make changes, you could see a deterioration in functionality, especially with online streaming.  Local music should work ad infinitum. 

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    jgatie
    jgatieAnswer
    Jan 21, 2020 7:00 PM UTC

    Your system will be frozen at the last update available.  All should work as before at first, but as music services make changes, you could see a deterioration in functionality, especially with online streaming.  Local music should work ad infinitum. 

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    RNP2020Author
    Contributor I
    Jan 21, 2020 7:05 PM UTC

    Thank you. Do I understand correctly that all components will be frozen because of one outlier?

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    melvimbe
    melvimbe
    Jan 21, 2020 7:07 PM UTC

    Thank you. Do I understand correctly that all components will be frozen because of one outlier?

     

    Essentially, yes.  All components in your system are required to be on the same version.  So if one component can’ be upgraded, none of them can till it is removed from your system.

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    Danny
    chickentender
    chickentender
    Jan 21, 2020 7:32 PM UTC

    In my opinion, there ought to be an additional 5-10% discount available for each registered device on a user’s Sonos net that is current-gen that will be adversely affected by leaving the deprecated “trade-in eligible” device on that network.

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      Airgetlam
      Airgetlam
      Jan 21, 2020 8:44 PM UTC

      That’s an interesting concept. Would that discount apply to all purchased products? What happens if the number of impacted products exceeds ten, or twenty?

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      Bruce
      RNP2020Author
      Contributor I
      Jan 21, 2020 9:23 PM UTC

      Thank you all. I do feel that Sonos has an obligation to “Legacy” customers who have (as in my case)  made a long-term commitment to the Sonos system from their first purchase (in my case 12 years ago). We are, in effect, locked in by our investment in Sonos. They will say a 30% discount for upgrading and retiring old equipment is fair. I feel 50% would be truly fair.

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        Airgetlam
        Airgetlam
        Jan 21, 2020 9:30 PM UTC

        Can you convince Apple to give me a 50% discount when I have to update my iPhone to run the latest version of iOS, too?

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        Bruce
        RNP2020Author
        Contributor I
        Jan 21, 2020 10:25 PM UTC

        When you buy an iPhone you know it will need to be replaced. When I bought my first Sonos system I expected they would add newer, better products in the future but not in doing so that they would be junking what I already had!

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          RNP2020Author
          Contributor I
          Jan 22, 2020 3:00 PM UTC

          Referring to the first reply above from jagati, if the objective is to upgrade Sonos systems uniformly to ensure continuing compatibility with online streamlining services and not to modify an older component’s basic functionality (i.e. my ZonePlayer’s function as an amplifier), then Sonos surely should be able to provide an adaptive hardware component, if not a software solution, allowing the older hardware to continue. This would be a fairer, and much less expensive solution. Is anyone from Sonos listening?

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          NeedSleep
          Renowned Enthusiast I
          Jan 22, 2020 3:06 PM UTC

          Referring to the first reply above from jagati, if the objective is to upgrade Sonos systems uniformly to ensure continuing compatibility with online streamlining services and not to modify an older component’s basic functionality (i.e. my ZonePlayer’s function as an amplifier), then Sonos surely should be able to provide an adaptive hardware component, if not a software solution, allowing the older hardware to continue. This would be a fairer, and much less expensive solution. Is anyone from Sonos listening?

           It isn't about fairness.  The objective is to have you jettison your old devices and buy new ones because money and progress.

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