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Gafferbee
Contributor I
October 7, 2020
Answered

Has Sonos killed my Connect AMP/surround setup?

  • October 7, 2020
  • 4 replies
  • 247 views

Hi — I have happily had a Playbar hardwired to a Connect AMP in my lounge for a few years now. I flip between having the Connect AMP on its own to use with my vinyl, and then connecting it for surround sound for my TV. It’s become progressively easier with each upgrade, and the last iteration was pretty simple and convenient. My Connect AMP even turned out to be S2 compatible. 

 

But now it seems there’s been a new update to S2 and the surround-adding process is different. It seems you can’t add surround unless they’re on WiFi. Is this true? Is my setup dead now? Did Sonos just break the “you’ll always be able to use your system as you have done before” pledge? I’m quite peeved.

 

Thoughts welcome, thanks!

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Best answer by Gafferbee

What happens when you try to add the C:A as surrounds?  At what point does it fall over?

I don’t even get that option anymore. When I try to add surrounds I get a new dialog box saying something like. ‘Please make sure you have two surround speakers connected via the same WiFi network’. There are no options to proceed, just an OK or Done button.

4 replies

John B
October 7, 2020

What happens when you try to add the C:A as surrounds?  At what point does it fall over?

GafferbeeAuthorAnswer
Contributor I
October 7, 2020

What happens when you try to add the C:A as surrounds?  At what point does it fall over?

I don’t even get that option anymore. When I try to add surrounds I get a new dialog box saying something like. ‘Please make sure you have two surround speakers connected via the same WiFi network’. There are no options to proceed, just an OK or Done button.

John B
October 7, 2020

There was another thread earlier today where the user had two Sonos Ones ready to add as surrounds but got exact same message. So it may be nothing to do with your having a Connect:Amp (I honestly don't know).

You might try powering down your router and Sonos devices, then power on the router, Playbar and C:A in that order.

    GafferbeeAuthor
    Contributor I
    October 10, 2020

    This question has not been answered and I do not know why it has been marked answered.

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