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Dylan_7
Contributor I
Aug 2, 2014 12:13 PM UTC
Question

Flashing green light on Connect Amp + stopped connecting.

Connect Amp (older model) has stopped working. Can't stay connected to network and green light is flashing on/off, despite multiple restarts. Any ideas?
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    6 replies

    Chris
    Chris
    Lead Maestro
    Aug 2, 2014 12:59 PM UTC
    I would tAke over and wire to router. Try to add again. If works then unplug and take back to proper location.
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    Dylan_7Author
    Contributor I
    Aug 3, 2014 9:39 AM UTC
    Tried wiring directly to router. Same behaviour after.
    Tried different power cables. Same behaviour.
    Tried different socket points. Same behaviour.

    This is looking increasing like a power issue internally. I've seen a few cases on this/other forums. Is this a known issue?
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    Ryan S
    Ryan S
    Retired Sonos Staff
    Aug 6, 2014 12:03 AM UTC
    Looks like you've already reached out via email and our support team is getting a repair setup for you, I'll go ahead and close this thread for you Dylan. Thanks for helping out Chris.
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    sjgroves
    Lyricist I
    Dec 13, 2016 9:38 PM UTC
    I am having the exact same issue. Any thoguhts?? How can I fix this? we love our system, but it just stppped working. It doesn't connect and the green light just flashes. I have tried to reset multiple times and nothing!
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    Max P
    Max P
    Sonos Employee
    Dec 29, 2016 1:25 PM UTC
    I am having the exact same issue. Any thoguhts?? How can I fix this? we love our system, but it just stppped working. It doesn't connect and the green light just flashes. I have tried to reset multiple times and nothing!
    Hi, is the system experiencing the same issue with different controllers?
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    sjgroves
    Lyricist I
    Dec 29, 2016 5:11 PM UTC
    It doesnt even register. The green light doesn't blink all the time, just random. When I push the connect button, nothing happens. It only shows it has power when I unplug it and plug it in again. It doesn't show in any iPhone.
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