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Contributor I
December 14, 2017

Desktop Audio with SONOS speakers?

  • December 14, 2017
  • 47 replies
  • 10435 views
Trying to utilize a single SPEAKER to channel desktop audio(voice, music, gaming sound) and Sonos streaming music. WHat needs to be done or hooked up?
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47 replies

bockersjv
Local Superstar
June 18, 2018
But you've posted on a public community forum :8 But I'll leave wishing you all the luck with the legal action.
melvimbe
June 18, 2018
I'm not a lawyer, but it doesn't take one to understand that the word 'anything' in advertisements has to come with some realistic expectations. In an extreme case example, there should be no expectation that 'anything' means you can pick up radio stations generated by aliens in a galaxy far far away. Going outside of Sonos, drinking a Mountain Dew won't give you cool breath enough to blow out a fire, as it does for Morgan Freeman in the commercials. The public should be expected to put realistic expectations on the products they buy.

That said, computer speakers and Bluetooth speakers are clearly real. Those aren't types of media though, those are effectively protocols or methods of communication. Sonos has never claimed to be able to deal with any method of communications.

What happens is that people make assumptions about functionality, based on what they want it to be, or what other companies have sort of trained them to expect. Sonos can't be responsible for that. I also think it's impractical for a company to advertise for features it does not have, in order to prevent customer assumptions. A company doesn't even have to advertise at all really.

Even then, if there was a legal case, I can't imagine Sonos would be liable for much more then the cost of the product(s), since there is no damage to other property involved. I can't imagine there would be emotional stress from this. So after the legal fees, the only point in suing Sonos would be for revenge purposes, or a class action lawsuit. I doubt you're that upset to actually spend your own money on a suit, nor spend the money to find other customers for a class action lawsuit...especially one with a very weak case.

A much more effective use of your time and money would be to just sell, or even give away, your Sonos products if they don't meet your desires and search for a product that does better fit what you're looking for.

BTW, if you really don't want this discussed on public forums, you have several more private methods for contacting Sonos, including personal messages to Sonos staff on this forum.
Danny
jgatie
June 18, 2018
As I said earlier, I am not paying anything till there is a case. But it really amazing to see how much reaction the word lawyer gets ;)

Which is exactly why you mentioned the word "lawyer". :8

But pause a moment and take a good look at the reaction. We are laughing at you, and the silly notion that any lawyer would take a flimsy case with no hope of recovery due to damages. At most they get back their 33.3% cut of the cost of the items off the top of your "winnings" in a very difficult case to win. You would be far more successful in recovering your dollars spent by selling them on ebay. Which is why your threats are not only idle, they are most certainly a thinly disguised bluff.
June 18, 2018
Hah hah, very smart. The expectation from ANYTHING is to be able to hear the movies, World Cup games and the news broadcast that I stream through my WI-FI network. That is not much to expect from a $500 system. And, definitely not expecting "to pick up radio stations generated by aliens in a galaxy far far away." Netflix, Vimeo, ABC, Youtube are not that far away.

The thing here is that SONOS controls what services you can use with their products. If you can't add service to the controller app you can't use the speakers which makes it a closed-circuit system that is determined by SONOS. And that should be mentioned instead of "ANYTHING"
June 18, 2018
As I said earlier, I am not paying anything till there is a case. But it really amazing to see how much reaction the word lawyer gets ;)

Which is exactly why you mentioned the word "lawyer". :8

But pause a moment and take a good look at the reaction. We are laughing at you, and the silly notion that any lawyer would take a flimsy case with no hope of recovery due to damages. At most they get back their 33.3% cut of the cost of the items off the top of your "winnings" in a very difficult case to win. You would be far more successful in recovering your dollars spent by selling them on ebay. Which is why your threats are not only idle, they are patently absurd.


I don't wanna win anything in terms of material goods, I don't care to recover $$$. So, my lawyer, If there is a case and if he wins he can take whatever he wants. I want people to clearly describe their products while selling. If I was told, " these speakers will only work what our controller app allows" I would've thought twice and then not buy the thing.

Keep laughing.
jgatie
June 18, 2018


I don't wanna win anything in terms of material goods, I don't care to recover $$$. I want people to clearly describe their products while selling. If I was told, " these speakers will only work what our controller app allows" I would've thought twice and then not buy the thing.

Keep laughing.


So, your lawyer is going to take a case that gives him nothing but the satisfaction of making a company describe everything its product doesn't do?

You don't see how absurd that is? You would do better to admit you were just throwing out a bluff than to keep up the charade that your lawyer is listening to you about this nonsense.
Edward R
Retired Sonos Staff
June 18, 2018
Hi, Boiko. If the product does not meet your needs and you purchased with ourselves directly, I would advise making use of our returns period. Alternatively, if purchased with a retailer, please consult them for further advice as to how to pursue a refund. Will now be closing this thread from further comments. Thanks.
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