Skip to main content
Simon-Hexham59
Contributor I
Jan 23, 2020 3:06 PM UTC
Answered

Connect legacy vs Connect "modern"

How can I double check that my particular Connect devices are in fact classified as "modern" and will still be supported?  (After all the furore, I was surprised to see on my Sonos account that they are listed as “modern”. Is this actually the case?) Is there anywhere on the Sonos site that states definitively which build / serial numbers make the cut (other than the vague “pre vs post 2015” - I can’t remember exactly when I bought my first Connect)?  Bit nail biting, this move towards obsolescence. Related question... Is this process of discontinuing support for legacy items likely to “creep” (will any devices still supported after May 2020 be subject to another later cut)?  Thanks...

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    jgatie
    jgatieAnswer
    Jan 23, 2020 3:21 PM UTC

    On the label, the 4 digits before the serial number are the year and month of manufacture, followed by a letter (Ex. YYMMC).  If the year is after 15, you are fine.  If it is 15, you need to contact Sonos.  If before 15, it is definitely legacy.  

    As to future support, Sonos has stated they will support a device at least 5 years after they stop manufacturing the model.  Typically, the support lasts longer (the original ZP units lasted from 2005 to 2020). 

    View in thread

    11 replies

    jgatie
    jgatieAnswer
    Jan 23, 2020 3:21 PM UTC

    On the label, the 4 digits before the serial number are the year and month of manufacture, followed by a letter (Ex. YYMMC).  If the year is after 15, you are fine.  If it is 15, you need to contact Sonos.  If before 15, it is definitely legacy.  

    As to future support, Sonos has stated they will support a device at least 5 years after they stop manufacturing the model.  Typically, the support lasts longer (the original ZP units lasted from 2005 to 2020). 

    Translate
      dparry
      Lyricist II
      Jan 27, 2020 12:17 AM UTC

      My number indicates the Connect date as Sept.  2015. My Devices page labels it “Modern.” Can I rest assured that it is considered modern rather than legacy?

      Translate
      jgatie
      jgatie
      Jan 27, 2020 12:33 AM UTC

      My number indicates the Connect date as Sept.  2015. My Devices page labels it “Modern.” Can I rest assured that it is considered modern rather than legacy?

      Yes.  The change was sometime in 2015.  Now we know it was before Sept.

      Translate
        dparry
        Lyricist II
        Jan 27, 2020 4:13 AM UTC

        It would be nice to have from Sonos a more precise 2015 line of division between the legacy and modern devices.

        Translate
        carealtor
        carealtor
        Contributor I
        Jan 27, 2020 5:38 AM UTC

        Isn’t this a P100 vs C100 issue?  I saw this pointed out somewhere, and my Connects seem to confirm this.  P100 is legacy and C100 is modern.

        Translate
        dparry
        Lyricist II
        Jan 27, 2020 11:46 PM UTC

        Where on the Connect is the designation P100 or C100? I can’t find it anywhere. 

        Translate
        carealtor
        carealtor
        Contributor I
        Jan 27, 2020 11:57 PM UTC

        Yeah, not on the label.  You need to look at My System in the app.

        Translate
        jennydeione
        Jun 20, 2020 8:50 PM UTC

        My number indicates the Connect date as Sept.  2015. My Devices page labels it “Modern.” Can I rest assured that it is considered modern rather than legacy?

        Yes.  The change was sometime in 2015.  Now we know it was before Sept.



        I have a system from Aug 2015  it says C100, and the compatability software check says that it is compatable.

        Where is the my devices page ? As i haven’t found anything labelled ‘Modern’

         

        Translate
        Airgetlam
        Airgetlam
        Jun 20, 2020 9:14 PM UTC

        Log in here to check the status of your devices.

        Important to note that ‘modern devices are not indicated as such on that page, but ‘legacy’ devices are. Sips, if it doesn’t show a read dot with the ‘upgrade available’ text, then the device is S2 compliant.  

        Translate
        Bruce
        jennydeione
        Jun 20, 2020 9:48 PM UTC

        Well I risked it as there was nothing indicating ‘legacy’ and it worked first time and perfectly. Played around with the controller for S2. The only thing I noticed which is intermittant and irrating is that the volume button on the side of the Apple phone doesn’t always change the volume of the speaker selected.

        Also if you have Q(A) on speaker A, and Q(B) on speaker B, if you group A&B from speaker A ending up with Q(A) playing on both, then ungroup speaker A, sometimes speaker B doesn’t carry on playing Q(A) from where it was at, it stops then starts the whole Q(A) from the beginning.

        Translate
        Show more replies
        Terms & ConditionsAccessibility statement