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bcarey
Contributor I
January 10, 2017
Answered

Change IP address for Sonos Network

  • January 10, 2017
  • 4 replies
  • 7187 views
We tried to set up a Play 3 and Play 1 at our office, but when they created their own network during setup, it used the same IP address as one of our other offices and our ISP saw it as a potential security threat and kicked us offline. Is there anyway that we can set up the speakers without the temporary network or can we change the IP address?
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Best answer by John B
Yes. Ethernet one speaker and follow the instructions for a Boost setup. Then go into Settings, Advanced Settings, Wireless Setup and follow the onscreen instructions. You can do a Boost setup with any Sonos component as the wired device.

4 replies

ratty
ratty
January 10, 2017
I'm not quite with you. Once configured a Sonos unit simply requests an IP from your private DHCP server.

For the temporary stage while the first unit is configured in 'Standard Setup', a Sonos unit sets up an open SSID to which a mobile attaches. In that case the Sonos unit is the DHCP server. What's the ISP got to do with all this?
John BAnswer
January 10, 2017
Yes. Ethernet one speaker and follow the instructions for a Boost setup. Then go into Settings, Advanced Settings, Wireless Setup and follow the onscreen instructions. You can do a Boost setup with any Sonos component as the wired device.
John B
January 10, 2017
Information Security Police? :)
I can only assume not Internet Service Provider.
    Ryan S
    Ryan S
    Retired Sonos Staff
    January 10, 2017
    Is it possible your network isn't behind a router and your Sonos was wired directly into the modem? That's basically the only way that your ISP could see any changes like this in order to have a potential issue. If that's the case, for security reasons you'll want to get a router or turn DHCP on for your router to get local IPs.
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