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Russ855
Contributor I
August 4, 2019
Question

Bridge versus Boost

  • August 4, 2019
  • 11 replies
  • 10853 views
What is the difference between the older Bridge device and the new Boost device? Do they perform the same function? Is there any functional improvement in upgrading from the Bridge to the Boost?
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    Ken_Griffiths
    Ken_Griffiths
    November 23, 2019

    any help is appreciated.

     

    I installed boost a week ago. I've been using the bridge for 5 years+.

     

    Since the boost was installed, one of two Windows machines cannot run the controller.  Win 10 works, Win 8 "locks up". Tech support could not resolve. It is NOT a firewall issue. The Sonos application will install, asks to configure firewall, says it has connected to sonos then it just locks everything up. Have uninstalled 6 times with firewall and virus protection disabled or uninstalled. 

    Mobile devices all work fine, just the one desktop is inoperable. 

    Any thoughts?

    A lot of thoughts, but here are a few just to start you off, as clearly this is “more likely” going to be a local PC issue ...

    Have you tried running msconfig and setup a selective startup of the PC to remove all Applications from memory apart from device drivers and required windows services (on startup) to see if it maybe something running in memory?

    I would also run Windows chkdsk and disk cleanup utility to check and clear the main disk drive

    Check free space and swap file size 

    Windows 8 also has a memory module test that runs from Admin Tools… you can get further info here…

    https://www.c-sharpcorner.com/UploadFile/6cde20/memory-diagnostics-tool-in-windows-8-consumer-preview/

    As your other controllers are working okay, you also need to check the local network connection and ensure you can at least 'ping’ and see your Speakers from the local machine.

     

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