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Krymfiter
Contributor I
October 22, 2018

Advanced Audio “Variable”

  • October 22, 2018
  • 16 replies
  • 1264 views
I need some help. I have a Sonos Connect and until tonight I have always been able to adjust the EQ and volume with my IPhone. Now, the only sound I have comes through (1) Fixed or (2) Pass-Through.. with either of these 2 settings the EQ can’t be used, only through the (3) Variable setting. I select the variable setting and nothing transmits. Any suggestions?

I’ve had no issues until tonight and I’m sure it’s operator error.
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16 replies

Stanley_4
Grand Maestro
October 22, 2018
Did you update to the new 9.2 controller version? Much changed in it and your volume may have too. Try checking other menus and see if it just got moved or is truly gone.
Krymfiter
KrymfiterAuthor
Contributor I
October 22, 2018
Yes sir, I have the newest update and also have the 3 options to select, however, when I select “Variable” nothing works. No sound whatsoever. I can chose the remainder of the 2 and I have sound. It was a nice feature while using VARIABLE because I can operate my volume with my phone as well as settings on my EQ.
AjTrek1
October 30, 2018
Hi Krymfiter

You may have already resolved this issue. Variable out for your Connect should be functional after the v9.2 update...it is on my Connect. I'd be curious to know what you have your Connect connected to? If you have resolved the issue then I guess there's no need to reply if you's rather not.

Cheers!
Together Everyone Achieves More = T.E.A.M.
Lyricist III
November 1, 2018
I’m having same issue. Connect into DAC into amp. Have been running in ‘fixed’ since the beginning but now want to try EQ and Loudness. While ‘variable’ shows red lines and lets me move settings, no effect occurs. For example ‘volume’ makes no difference. Controller is 9.2 and have run the ‘check updates’ function via app which confirms I’m up to date. Is there a firmware thing I should know about? Thanks!
AjTrek1
November 1, 2018
Hi jamescockerille

In v9.2 a "volume limiter" was added. Make sure it is not active. Let us know if your issue is resolved. Click the link: https://support.sonos.com/s/article/3118?language=en_US

Cheers!
Together Everyone Achieves More = T.E.A.M.
Lyricist III
November 1, 2018
Thanks! Where would I find that option? Is it this?
Lyricist III
November 1, 2018
Or is it this page?

AjTrek1
November 1, 2018
Hi jamescockerille

You'll want to disable the "volume Limiter" (i.e. set to 100%). You can experiment with the Auto Volume option.
Together Everyone Achieves More = T.E.A.M.
Lyricist III
November 1, 2018
Thank you AjTrek1, but even with that volume all the way up I get no sound. I'm really stumped.
AjTrek1
November 1, 2018
OK....

What type of DAC and Amp are you using?
Together Everyone Achieves More = T.E.A.M.