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BrucieBonus
Trending Lyricist I
September 3, 2022

Adding Bridge to system to help Play 5 (Gen 1) connectivity

  • September 3, 2022
  • 33 replies
  • 2952 views

Hello all

Excuse me if I don’t have all the terms correct, but I’m not very techie! I’ve searched this forum, but can’t find an answer that helps me

I have a small system (2x Play 1 and a Play 5 (1st Gen)) and use S1 controller all connected to wifi. Recently the Play 5 has been dropping out so I just bought a second hand bridge for £2 to see if I could use this to boost the signal for the Play 5.

I’ve connected the bridge OK but I don’t know how/if I need to ‘move’ the Play 5 off wifi and onto the SonosNet to get the possible benefit. I presume that the 2 x Play 1’s will just stay on the wifi as they are not compatible with the bridge? I’m assuming its possible to have all these products within one controller even if they are not on the ‘same’ wifi?

I can’t even find any instructions for the bridge online - does it stay hardwired and sat near the router?

Thanks in advance for any guidance

Brucie

 

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33 replies

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BrucieBonusAuthor
Trending Lyricist I
February 10, 2023

Ah I see thanks. I did move the boost to be mid way between the router and Play 5 - but it still cut out, so I don’t think the location of the boost near the router is the issue. I’ve now moved it back and have switched off 2.4GHz to see if that helps, although if it does, I’m not really sure what to do!!!

I’ll try Sonos support next...

Thanks for taking the time to respond, it’s much appreciated.

B

 

 

    BrucieBonusAuthor
    Trending Lyricist I
    February 10, 2023

    Just an update. I spend a long time in a couple of chats with Sonos - basically the only other options left were to compress the audio and reduce the audio streaming quality over the wifi.

    Neither made any difference. SO the only options are to run a cable from router to Play 5 (which isn’t an option unless the kitchen is going to be remodelled - no time soon) or buy a new 5 - almost £400 even with the trade in discount…. :(

     

    At lease I can return my boost and get a refund…..

     

    Thanks to all who helped, I learnt ALOT and hopefully this will be useful for anyone who’s still got a Play 5 (1 Gen)

    Mr. T
    Mr. T
    February 10, 2023

    Just an update. I spend a long time in a couple of chats with Sonos - basically the only other options left were to compress the audio and reduce the audio streaming quality over the wifi.

    Neither made any difference. SO the only options are to run a cable from router to Play 5 (which isn’t an option unless the kitchen is going to be remodelled - no time soon) or buy a new 5 - almost £400 even with the trade in discount…. :(

     

    At lease I can return my boost and get a refund…..

     

    Thanks to all who helped, I learnt ALOT and hopefully this will be useful for anyone who’s still got a Play 5 (1 Gen)

    Sorry your issues weren’t resolved.

    Just looking back over this thread. Where is your Play:5 placed? As @buzz said earlier, it is showing mild noise levels. Are you able to move the Play:5 to a different location (in the same room) to see if the noise levels improve.

    • Noise floor is defined as the sum of all signals–other than the one being measured–including unwanted atmospheric and incidental (man-made) noise. Man-made noise includes your neighbor’s WiFi networks, Bluetooth devices, microwaves, cordless telephones, baby monitors, and security cameras. In the network matrix, you can view the noise floor for each Sonos speaker. The lower your noise floor (as measured in negative dB), the better. For example, a noise floor of -115 db is better than -85 db.
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