Ever since I installed the new Sonos app I’m not able to sign in to my account anymore.
It somehow has linked my account to another one that I do not own and won’t accept me using my credentials. This is extremely frustrating. How can I get to log in? Factory reset maybe?
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/c7f21f0a-1049-4600-a3d7-c4cd19c975bc.png)