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Question

Beam 2 not getting connected via app

  • July 28, 2024
  • 4 replies
  • 43 views

I have a new Songs Beamer since yesterday. I am not able to Connect the Sonos App to the beam. Reset did not help. WLAN is the Same. I have no clue what could be wrong. Any idea?

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4 replies

Forum|alt.badge.img+19
  • Senior Virtuoso
  • July 28, 2024

Have you installed it? Added to existing system rather than to new system? 
 

Often a system reset helps - power off all Sonos devices and router. Restart router. When it’s fully restarted and wifi is running, start your speakers one at a time. 


  • Author
  • Contributor I
  • July 28, 2024

Thanks for your hints. Unfortunatly, it did not help 🤔


Forum|alt.badge.img+19
  • Senior Virtuoso
  • July 28, 2024

Connect by Ethernet cable, temporary?


  • Author
  • Contributor I
  • July 29, 2024

Even this did not help. Thank you anyway. I think I‘ll have to contact the Support.