Not able to comnect apple music

You’ve followed the instructions in the FAQ? 

Tell us about your system. What kind of network do you have? Are you running any special programs, like ad or other blocking software, or even a VPN? Do you have another Sonos device other than the Amp? Are you running S1 or S2? 

Yes I followed the FAQ, network is just regular wifi, Im on S2, no vpn or add blocking software, no other sonos device.

Thanks for the extra information. Have you called Sonos Support to discuss it?

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

It would be helpful to know what router you’re using for this ‘regular WiFi’. Do you have a desktop machine that you could put Sonos on, or something mobile other than your Android device?