Contributor I

Answered

missing sonos app from apple store

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Hi all, I have tried updating my Sonos app, but the apple App Store no longer lists it as an active download, and doesn’t even have any reference to it. Does anyone know why?

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Mr. TAnswer

The status has been now updated on Sonos Status so they are working on it.

R

Rhonny

Prodigy III

Interesting. Just looked myself (UK App Store). Where’s it gone? Surely just a temporary thing, and you just happen to be searching during this. There will be someone opening up their brand new Sonos right now, and scratching their head as to why they can’t set it up with the App Store app…

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TeeZee

Lyricist I

Also tried to update the app this morning (UK) – same result as Matt1979. First time any app update has posed a problem. As Rhonny says, hopefully a temporary thing.

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Mr. TAnswer

The status has been now updated on Sonos Status so they are working on it.

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buzz

Grand Maestro

At this writing the App is available to me in the US.

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106rallye

In the Netherlands too.

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Liz P.

Sonos Staff

Hey all. We did have an issue on the admin side of the App Store earlier today that made the app unavailable for download or updating for a bit. As of now, it’s all resolved and you should be good to go!

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Reddit @ u/LizFromSonos

AjTrek1

Hey all. We did have an issue on the admin side of the App Store earlier today that made the app unavailable for download or updating for a bit. As of now, it’s all resolved and you should be good to go!

It wouldn’t be a bad idea to put a “flash” up saying the issue is resolved much in the same way it’s done for streaming outages. JMHO.

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