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Gonzalo w
Contributor I
Nov 2, 2026 9:45 AM UTC
Question

Connection problems

Hi everyone! I have seven Sonos Era speakers spread across different rooms in my restaurant, and the speakers in some rooms keep losing their connection.

As far as I understand, the newer Era models don’t support the Sonos mesh network where you connect one speaker via Ethernet and the others connect through it, so I need a reliable Wi-Fi setup to keep everything running smoothly.

Can anyone recommend a good router or Wi-Fi system for this kind of setup?

Has anyone used multiple Sonos speakers in a restaurant or a similar space? I’d love to hear about your experience and what has worked well for you.

Thanks in advance!

3 replies

Pools-3015
Pools-3015
Prodigy I
Nov 2, 2026 10:25 AM UTC

What type of router do you currently have at the restaurant? Is it low in an office? Are the speakers furthest away the ones that usually lose connection?

I would suggest a fully wired system in a building that is going to have a lot of human bodies inside it most of the time. Our bodies absorb and block radio frequencies, so having Sonos totally wireless in a business is not a great idea.

You can have a prosumer network like Ubiquiti’s Unifi, or TP Link’s Omada installed, which would offer better coverage over a standard router or mesh system, but wiring the speakers would be the best option. Sonos now offers the Era 100 Pro, that is powered by PoE, so you just need an ethernet cable ran to each location. If you are able to run ethernet to each location for your speakers right now, purchasing the combo adapter would solve your issues.

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    bibleblessings
    Lyricist III
    Nov 2, 2026 12:57 PM UTC

    I had the same dropouts with a handful of Eras in a big open space, and what fixed it for me was adding a mesh node in each problem room instead of relying on one router. The speakers kept hopping between bands, so I also turned off band steering and kept them all on the same network. A wired access point per room would be even better if you can run the cable.

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    Stanley_4
    Stanley_4
    Grand Maestro
    Nov 2, 2026 4:12 PM UTC

    Look at the connection status of each speaker with the place empty and full to see if there is a basic issue or if it is bodies absorbing your signal.

    If it isn't too late you might switch from home speakers to commercial ones. They offer more stable Grouping, Ethernet and Power over Etnernet, all nice to have.

    https://www.sonos.com/en-us/shop/era-100-pro-black

    You can add Ethernet to your Eras too. Just the problem ones or all.

    https://www.sonos.com/en-us/shop/sonos-combo-adapter-black

     

     

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