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adam8027
Contributor II
September 26, 2018

Yonomi Inconsistency

  • September 26, 2018
  • 12 replies
  • 1065 views
I am using Yonomi with Alexa to perform Sonos commands and I find it to be very inconsistent. For example, I have a Yonomi routine called “Jazz” that plays jazz radio on Pandora on Sonos. Half the time I say “Alexa, turn on jazz” and it works great. Then a second later I try it again and it doesn’t work. Doesn’t show a notification, doesn’t do anything. I even have an old iPhone running Yonomi in Guided Access and it’s still inconsistent. Any advice?
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    12 replies

    jgatie
    jgatie
    September 26, 2018
    Yonomi is a 3rd party product not supported by Sonos. You should post any problems you have in the Yonomi forum.
      adam8027Author
      Contributor II
      September 26, 2018
      Helpful
      jgatie
      jgatie
      September 26, 2018
      Helpful

      Are you inferring that recommending you seek support at the company that actually supports the application is not helpful?

      There are not many users of Yonomi here, and even less that are knowledgeable enough to support it. Sorry I tried to steer you to a place where you will find more help. Next time, I'll not post at all.
        arjulaad
        arjulaad
        Avid Contributor III
        October 1, 2018
        Hi , until recently we had decent success with our speakers and yonomi, now no routines will actually work, we receive a notification that the command is accepted but nothing happens, if we try to run the routine in the yonomi app it does not work either...
        Stay well!?✌?
        melvimbe
        melvimbe
        October 1, 2018
        I agree that your best bet is to talk with Yonomi. Sonos recently introduced new APIs that operate through the cloud. Yonomi may be in the midst of modifying their code to use these APIs, so that that their code can control Sonos when not on the wifi network.

        Also, with Yonomi, your phone or tablet is the hub, meaning that if the Yonomi app isn't running, Alexa can't communicate with Yonomi and thus your commands won't work. At least that's what I expect, but perhap Yonomi can do some things without an app running, not sure.
        Danny
        AjTrek1
        AjTrek1
        October 1, 2018
        Hi arjulaad

        jgatie provided you with the best answer. Although you may have had some success in the pass with Yonomi and Sonos Alexa enabled speakers; I don't believe there is an Application Programing Interface (API) for Yonomi integration with Sonos.

        Therefore jgatie's reply "Yonomi is a 3rd party product not supported by Sonos. You should post any problems you have in the Yonomi forum."


        Cheers!
        Together Everyone Achieves More = T.E.A.M.
        adam8027Author
        Contributor II
        October 1, 2018
        Hi , until recently we had decent success with our speakers and yonomi, now no routines will actually work, we receive a notification that the command is accepted but nothing happens, if we try to run the routine in the yonomi app it does not work either...

        Yeah I’m having that same issue as well, arjulaad
        arjulaad
        arjulaad
        Avid Contributor III
        October 2, 2018
        Good morning, thanks guys for replying! I had also reached out to yonomi and got an answer from them, there was a problem with sonos on their end, i created a new routine for one of our speaker with a stingray station and it seems to be now working!???
        Stay well!?✌?
        AjTrek1
        AjTrek1
        October 2, 2018
        Good morning, thanks guys for replying! I had also reached out to yonomi and got an answer from them, there was a problem with sonos on their end, i created a new routine for one of our speaker with a stingray station and it seems to be now working!???

        If you will...please share what you did to resolve your issue so that others might benefit.

        Cheers!
        Together Everyone Achieves More = T.E.A.M.
        arjulaad
        arjulaad
        Avid Contributor III
        October 2, 2018
        My pleasure ! Actually Yonomi did the fixing, in the meantime i just deleted the routine and the account, when i received the e-mail from them, i re-created an account and a few routine and it seems to be working fine now, i only tried a few but it looks ok. Sometimes the command has to be repeated but that’s not too bad. Stay well!
        Stay well!?✌?
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