Wrong radio station played with Alexa

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Hi, I have an echo dot linked to a Sonos speaker. Whenever I ask Alexa to play bbc radio 2 on the Sonos, it plays bbc radio 2 Wales. There is no problem when just asking Alexa to play radio 2 on itself, however.
I have recently upgraded from a 1st gen to a 3rd gen dot, but the issue remains the same.
Anybody else had this problem? If, so, what’s the fix?

I have also asked this question in an Alexa forum.

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J

John BAnswer

This all stems from the BBC withdrawing its stations from TuneIn. If you haven’t done so already, install the BBC Sounds skill for Alexa. Then say ‘Alexa, play radio 2 from the BBC’, rather than ‘Alexa, Play BBC radio 2’.

Don’t ask.

J

John BAnswer

This all stems from the BBC withdrawing its stations from TuneIn. If you haven’t done so already, install the BBC Sounds skill for Alexa. Then say ‘Alexa, play radio 2 from the BBC’, rather than ‘Alexa, Play BBC radio 2’.

Don’t ask.

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paul_roundAuthor

Contributor I

Hi John, I’ll give it a go and report back. But as I say, it works fine when not asking to play on the sonos.

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J

John B

If you have the Echo Dot and Sonos set up properly in an Alexa group, with the Sonos speaker set as the Speaker to use, you don’t have to tell it to play on the Sonos, it will just default to that.

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paul_roundAuthor

Contributor I

Ah, sounds like I don’t, you always have to ask it to play on the sonos.

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J

John B

https://support.sonos.com/s/article/3169?language=en_US

(It looks like the ‘preferred’ terminology has been dropped since that article was written, but the principle is the same.)

Let us know how it goes.

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