When will sonos fix one's alexa microphone sensitivity problem?

Just as another data point I don’t have this issue with my paired Sonos Ones. I don’t find any difference in sensitivity between them and my echo dot. So either there is a quality control variance on the physical build or it’s software. I’m guessing it’s software.

Just as another data point I don’t have this issue with my paired Sonos Ones. I don’t find any difference in sensitivity between them and my echo dot. So either there is a quality control variance on the physical build or it’s software. I’m guessing it’s software.
When did you buy it? is it good from the start or after update?

I got them on launch day and they were good from the start.

I got them on launch day and they were good from the start.
ok..thanks! I would guess it's probably a hardware problem then, will try to return and get another one

I got them on launch day and they were good from the start.
ok..thanks! I would guess it's probably a hardware problem then, will try to return and get another one

I would highly doubt it is a hardware problem. More than likely an environment difference. Give it time, Sonos has stated they are continuously calibrating them and they will get better.

I wonder if there's anything in the TruePlay process that can help the microphones ability to "hear" better. i.e the speaker knows more about how the room sounds, so the microphone adjusts to that 'room sound', much like the speaker adjusts.

I'd guess not yet, but it might be something they're looking in to. Something to think about, anyway. 🙂

I notice this as well. I put a dot right next to the ONE, both with different wake names. From the same spot in the room, the dot responds a good 50% of the time more than the ONE.

From the same spot in the room, the dot responds a good 50% of the time more than the ONE.
And I suspect that if you keep the Dot ten plus feet away from the One, response percentage differences will shoot up. As it does in comparison to an Echo as well. And simply because the Echo/One will never be able to give their built in mic this separation from the music source, I doubt that the Dot and Echo/One of similar generations will ever return comparable performance; the Dot has an unfair advantage to start with.

Which may be why for a generation or more of this tech, a Dot may be a better idea than a One. But you then do have to specify the Sonos room in every command. But you don't have to shout it!

My experience is when the room is quiet and nothing is playing on either device. I was just testing mic response in an identical environment.

Same problem here, have to shout at the One for it to hear me, even sometimes have to shout several times. Even just speaking loud is not enough, this is very poor, if not fixed soon I will return it, totally useless.