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"We were unable to link Sonos at this time." Alexa message

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Trying to connect my Echo Dot to Sonos system. When adding as a skill on the Alexa App, I get to the "Allow Alexa to control your Sonos app" page, it shows that it's loading and then I get to a screen that reads: "We were unable to link Sonos at this time."

I've updated my Sonos app and tried adding the skill from my PC rather than adding on Alexa App (mobile). Login info is all correct too. Not sure what else to try but would love some help if anyone has any idea how to fix this or has experienced getting the same error message. Thanks in advance!

Echo Dot

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UKMedia

Hi

Please look at section 2 of the Answer to this post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126

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