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stemac
Contributor I
October 6, 2017

Volume control

  • October 6, 2017
  • 5 replies
  • 2475 views
hello all :)

I have a problem on my echo dots if I ask alexa to turn volume louder or lower alexa turns the volume on the dot not the sonos ?
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5 replies

5zero9
5zero9
Lyricist III
October 11, 2017
I have the same problem when saying "Alexa, turn up volume in (room xxxx) or anything similar, Alexa responds with xxxxx isn’t responding. Have you figured this out?
Mugs
Prominent Collaborator I
October 11, 2017
I have the same problem when saying "Alexa, turn up volume in (room xxxx) or anything similar, Alexa responds with xxxxx isn’t responding. Have you figured this out?
I get this a lot too. Last night I tried closing the Sonos app on my iPhone and then Alexa gave me no problems. Not sure if that's a fix but it seemed to work.
Mugs
Prominent Collaborator I
October 11, 2017
hello all :)

I have a problem on my echo dots if I ask alexa to turn volume louder or lower alexa turns the volume on the dot not the sonos ?

You have to specify room name, not just Alexa.
null null_2
Lyricist I
December 11, 2017
Same problem. Reducing volume in Alexa dins my lights and volume doesn’t change. Maddening.
The Bear.
Avid Contributor II
December 12, 2017
You have to specify the room name for the Sonos. Ive given my Sonos Play 1 speaker the simple name of 'Sonos'. so if I want to change the volume on the Sonos I have to say 'Alexa, Sonos volume 6". If I didn't say the word 'Sonos' then Alexa would adjust the volume on my Dot instead.
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