Skip to main content
rowlings
Avid Contributor I
December 20, 2017
Answered

Voice Services

  • December 20, 2017
  • 2 replies
  • 723 views
Voice Services for Alexa not available in our country Philippines. When Can this be available so that I could fully use my Sonos One with Alexa
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Keith N
    Hi there, rowlings. Thanks for posting and welcome to the Community. Currently, Amazon Alexa is only supported in the US, UK, and Germany. In order for that feature to come to Sonos, it first needs to exist on the Amazon Alexa platform. I can forward this as a feature request for visibility, but you may get better results pushing for Alexa support in the Philippines through Amazon.

    Hope you find this helpful.

    2 replies

    Keith N
    Keith NAnswer
    Sonos Staff
    December 21, 2017
    Hi there, rowlings. Thanks for posting and welcome to the Community. Currently, Amazon Alexa is only supported in the US, UK, and Germany. In order for that feature to come to Sonos, it first needs to exist on the Amazon Alexa platform. I can forward this as a feature request for visibility, but you may get better results pushing for Alexa support in the Philippines through Amazon.

    Hope you find this helpful.
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
      rowlingsAuthor
      Avid Contributor I
      December 22, 2017
      Hi Keith N, can you help me reset my sonos one back to factory settings? I need to uninstall my current sonos app for me to be able to download a sonos app in US playstore using US VPN so that the voice service for alexa is active. Would appreciate any help or guide. thanks
      Terms & ConditionsAccessibility statement