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Contributor I
Nov 21, 2024 5:26 PM UTC

Voice Assistant on Surround speakers

Hello All,

 

Just a quick question here. I just set up my new ERA 300s as rears for my ARC and sub. I currently have Alexa enabled on my ARC. if I enable Alexa on my Eras as well will that negate the functionality on the ARC or will Alexas response be played through both the arc and the eras. thanks in advance for the help 

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4 replies

Sotiris C.
Sonos Staff
Nov 22, 2024 10:30 AM UTC

Hey ​@andrewdinkelmeyer, welcome back!

When voice-enabled speakers (such as Sonos Era 300) are added as Surround speakers to a voice-enabled soundbar (Sonos Arc), their microphones are muted.

They are also not considered individual speakers, but rather a part of a Home Theater setup / room in the Sonos App and they can’t be targeted by Amazon Alexa.

I hope this helps.

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Mr. T
Nov 22, 2024 10:52 AM UTC

Hey ​@andrewdinkelmeyer, welcome back!

When voice-enabled speakers (such as Sonos Era 300) are added as Surround speakers to a voice-enabled soundbar (Sonos Arc), their microphones are muted.

They are also not considered individual speakers, but rather a part of a Home Theater setup / room in the Sonos App and they can’t be targeted by Amazon Alexa.

I hope this helps.

Is that true?

The mic being disabled on surround speakers is no longer listed as a limitation for surrounds.

https://support.sonos.com/en-gb/article/surround-sound-guidelines-and-limitations

The speaker that picks up the voice command most clearly will be the only one that responds.

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Sotiris C.
Sonos Staff
Nov 22, 2024 12:09 PM UTC

Thank you ​@Mr. T for the reply, and you are part correct.

There are no limitations, but that is considering Sonos Voice Control and Amazon Alexa are installed.

I had a further look into our documentation and what I mentioned with the microphone being muted is if you have Google Assistant setup - which is my setup at this point.

To properly respond to the ​@andrewdinkelmeyer and correct myself, yes, you can have Amazon Alexa on any of the surrounds and the microphones on both will be enabled.

And as ​@Mr. T said, the speaker that picks up the voice command most clearly will be the only one that responds.

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106rallye
Nov 22, 2024 4:21 PM UTC

So it would also be possible to use Google Assistant on a Sonos One surround when this is used as surround with an Arc Ultra?

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