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Contributor I
January 16, 2021

Voice assistant not available in my region

  • January 16, 2021
  • 2 replies
  • 406 views

The sonos app says that Alexa or the google voice assistant are not available in my region. I’m in the Cayman Islands.  Is there another option or have I just bought the wrong product?  

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2 replies

Mark P
Retired Sonos Staff
January 16, 2021

Hi @Damo73.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

Yes, Cayman island still not a supported country by Alexa as of this time.

What you can do is you can try to change the country in you’re Sonos profile and the country on your device like a phone in that supported countries.

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

 

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106rallye
January 16, 2021

Your Sonos profile can be found here: https://www.sonos.com/myaccount/user/profile/