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Sean lewis
Contributor I
January 23, 2021
Answered

Unable to play music from Sonos

  • January 23, 2021
  • 4 replies
  • 164 views

Hi. Have Amazon music connected to my Sonos. When I ask Sonos to play something the Sonos speaker confirms this “playing your play list” for instance but nothing happens and no music is played !! I switched over to my Spotify account and exactly the same thing happens (playing music from Spotify) but again I get no music. I can select music from my phone app and play it through all the speakers via Amazon music or Spotify I just can’t get it to play music via voice commands. Any ideas as it is driving me crazy !!! 

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Best answer by UKMedia

First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.

4 replies

UKMedia
UKMediaAnswer
January 23, 2021

First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.

Remember: Sometimes Red Wine helps :)
    Sean lewisAuthor
    Contributor I
    January 23, 2021

    Will give that a go now. Ta. 

    Sean lewisAuthor
    Contributor I
    January 23, 2021

    Thankyou ! That solved the problem  

    Sean lewisAuthor
    Contributor I
    January 23, 2021

    First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.

    this fixed it. Thanks very much !

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