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JohnCapTulum
Contributor I
March 14, 2021

Unable to get Alexa to Play Music through Spotify

  • March 14, 2021
  • 11 replies
  • 258 views

When I say to Alexa, “Alexa...play Miles Davis.” Alexa responds with, “Playing Miles Davis with John’s Spotify.” And then nothing …. just silence. I have disabled skills and re-enabled them; I have checked all connections; I have been sent to SONOS by Amazon - who tells me this is a Sonos issue. I am able to play music using Spotify through my SONOS system - but just not using Alexa. 

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SimaoCBR
Lyricist I
March 30, 2021

I have exactly the same problem. It worked well until today when I added a new Sonos One speaker.

It seems that the problem is in Alexa’s Sonos skill. Because it is not just Spotify, but also Flash Briefing is not working.

I tried to re-enable the Sonos skill in Alexa app several times, but not working. Hope that someone knows how to solve this issue...

I waited some hours after removing the sonos skill and reenabled and for some reason started to work. Hope this help you

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