Contributor I

Unable to connect to Alexa from Era 300

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Hello everyone,

I bought the Sonos Era 300, I follow all the instructions regarding the connection with Alexa but I cannot use it. I have a message that the Device is offline. Some settings may not be available.

I tested everything with no results. Multiple reconfigurations, re-enables of skills, changing location (the current is Greece) .

Do you have any suggestions?

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