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Contributor I
Jan 5, 2018 1:02 AM UTC
Question

switching amazon accounts for Alexa

I changed amazon accounts and Alexa is "having problems understanding me right now...."
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    2 replies

    lbibbo61Author
    Contributor I
    Jan 5, 2018 1:03 AM UTC
    Initially set up amazon alexa to one amazon account and it was working great. tried to change it to a different amazon account and it no longer works with Sonos.
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    UKMedia
    Jan 5, 2018 9:40 AM UTC
    Please follow the steps I've listed in the Answer to this post:

    https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
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    Remember: Sometimes Red Wine helps :)