Stopped making a sound - Amazon Alexa

1 reply
115 views
Translate All

When I ask Alexa my Sonos move would make a sound to acknowledge my voice, this has stopped can someone help.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Sotiris C.Answer

Sonos Staff

Hello @stephenelson63, welcome back to the Sonos Community!

I am sorry to hear you are unable to use Amazon Alexa with your Sonos Move.

I’d recommend you to have a look at our Support Article Alexa commands not working on Sonos, which includes various quick and advanced fixes.

If you are still unable to get Amazon Alexa to work after trying the above, I suggest you to reach out to our Support Team for some live troubleshooting.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.