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C_O_N_B
Contributor I
February 12, 2018
Question

Spotify with sonos one

  • February 12, 2018
  • 1 reply
  • 537 views
I have just brought a sonos one I have added my Spotify account and changed it to my default music player on Alexa. Alexa acknowledges the command and repeats it for example playing the weeknd on Spotify in living room but nothing happens I can click on the sonos app on my phone and play the song I want perfectly fine just not with voice command any suggestions ?
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1 reply

UKMedia
UKMedia
February 14, 2018
Hi

First off, can you confirm this is a Premium Spotify account? If yes, please try these steps, testing after each one:

1/ Please select Alexa App>Smart Home>Devices>Discover;
2/ Please select Alexa App>Skills>Your Skills>Sonos and then 'Disable' followed by 'Enable'

If the problem persists, can you confirm the command syntax you are using to control Spotify? As a test please use 'Alexa, play piano chill playlist'
Remember: Sometimes Red Wine helps :)
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