Spotify and Alexa

Forum|Forum|5 years ago
October 27, 2020
6 replies
240 views

Has anyone else been able to resolve the issue with Alexa acknowledging a song request and saying “playing” on Spotify, but then just not playing.

Also recent issues with Spotify just not working or dropping out (direct instructions from App, not Alexa).

Attempts to resolve by disabling and enabling Alexa and Spotify not sorted issues.

Any thoughts appreciated!

Spotify

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by UKMedia

I’ve noticed for some time that the first request of the day often does this. Alexa will acknowledge the request but nothing is added to the queue but the same request asked the second time works. After this has happened Alexa then responds on the future request first time.

UKMediaAnswer

I’ve noticed for some time that the first request of the day often does this. Alexa will acknowledge the request but nothing is added to the queue but the same request asked the second time works. After this has happened Alexa then responds on the future request first time.

Remember: Sometimes Red Wine helps :)

U

User572720Author

Contributor I

Our system this repeatedly happens throughout the day… I can’t explain it or resolve it!

A

Andyhallmotox

Contributor I

This has just started happening to my system. Have you had any luck resolving?

UKMedia

This has just started happening to my system. Have you had any luck resolving?

I tried many things and whilst I can't be 100% sure this, I think is what eventually fixed it: