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KLRinLA
Contributor I
January 31, 2022
Answered

Sonos stops playing when Ring doorbell is rung

  • January 31, 2022
  • 1 reply
  • 889 views

Hello -

Our Sonos set up plays in two parts of the house - the kitchen and the family room. 
 

When anyone rings our Ring doorbell, or when motion is detected, Sonos stops playing in the kitchen and we have to open the Sonos app to reselect the kitchen for it start playing again. 
 

We have Alexa & it’s what produces the Ring’s doorbell sound in the kitchen. 
 

When I look in the individual Sonos and Alexa apps, they are not showing as connected to each other. Ring & Alexa are connected and Sonos and Ring are not connected. 

Any ideas?

 

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    Best answer by GuitarSuperstar

    In the Alexa app, go to Devices and select the Ring Doorbell. Under Announcement Devices, deselect the Sonos speakers on the list. You can also toggle Motion Announcements on/off.

    1 reply

    GuitarSuperstarAnswer
    Lead Maestro
    January 31, 2022

    In the Alexa app, go to Devices and select the Ring Doorbell. Under Announcement Devices, deselect the Sonos speakers on the list. You can also toggle Motion Announcements on/off.

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