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Ummagumma
Trending Lyricist II
Feb 5, 2025 4:27 PM UTC
Answered

Sonos Roam 2 Alexa problem

I’ve just purchased a new Sonos Roam 2, My Sonos app found it straight away and added it to my system.

I’ve added the Alexa voice control and the Sonos skill to Alexa app also the BBC Sounds Skill.

I’ve added the BBC sounds service to the Sonos app.

When I ask Alexa to play BBC Radio 2 for example it selects BBC World Service West Africa.  

I can select Radio 2 from the Sonos app with no problem.

 

 

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Ummagumma
UmmagummaAnswer
Trending Lyricist II
Feb 6, 2025 12:38 PM UTC

Have you checked your location in the Alexa App for the Roam and your Sonos profile on www.sonos.com?

Yeah I did, that was all ok, so I reset the network on the app and so far it seems to have sorted it out.

I'll see you on the darkside of the moon

2 replies

UKMedia
Feb 5, 2025 4:39 PM UTC

Have you checked your location in the Alexa App for the Roam and your Sonos profile on www.sonos.com?

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Remember: Sometimes Red Wine helps :)
Ummagumma
UmmagummaAuthorAnswer
Trending Lyricist II
Feb 6, 2025 12:38 PM UTC

Have you checked your location in the Alexa App for the Roam and your Sonos profile on www.sonos.com?

Yeah I did, that was all ok, so I reset the network on the app and so far it seems to have sorted it out.

Translate
I'll see you on the darkside of the moon