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Contributor I
Nov 25, 2025 7:20 AM UTC
Answered

Sonos Play:1 not linking to Alexa

So i own 2 Play:1s. And the one downstairs is fine, and works normally, The one upstairs (the one that’s having issues), works fine in the sonos app, but on alexa, it still said device offline. So i looked it up, and found that i could deregister it from my alexa account, then add it back, however when i add a speaker, it doesn’t find it during the search. 
 

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Sotiris C.
Sonos Staff
Nov 25, 2025 3:40 PM UTC

Moderator Note: Closing this thread as duplicate of the below.

 

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Sotiris C.
Sonos Staff
Nov 25, 2025 3:40 PM UTC

Moderator Note: Closing this thread as duplicate of the below.

 

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Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.