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Contributor I
Nov 25, 2025 7:22 AM UTC
Answered

Sonos Play:1 not connecting to alexa

So i own 2 Play:1s. And the one downstairs is fine, and works normally, The one upstairs (the one that’s having issues), works fine in the sonos app, but on alexa, it still said device offline. So i looked it up, and found that i could deregister it from my alexa account, then add it back, however when i add a speaker, it doesn’t find it during the search. 
 

Any help would be appreciated 

 

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Triticale
TriticaleAnswer
Prodigy II
Nov 25, 2025 9:31 AM UTC

1 reply

Triticale
TriticaleAnswer
Prodigy II
Nov 25, 2025 9:31 AM UTC

Have you tried with the Sonos tips for that?

https://support.sonos.com/en/article/alexa-commands-not-working-on-sonos

 

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