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ianmcq28
Avid Contributor I
November 3, 2018

Sonos Ones stereo pair issue

  • November 3, 2018
  • 11 replies
  • 787 views
Hi,

I have several Sonos Ones in my house. Whenever we have friends over I unplug two of the speaker to make a stereo pair using the Sonos app. It works very well.

However when I unplug the speakers and move them back the Alexa functionality seems to not work properly eg it will call up Spotify songs etc but won’t stop or skip

I have found that re-enabling the Sonos skill in the Alexa app will fix this for one of the speakers, but not the other. Ultimately turning the speaker off then on (Classic!) fixes it.

Is this a common issue?

I don’t mind this minor inconvenience but my family would not be able to sort this out!

Cheers

Ian
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    ianmcq28Author
    Avid Contributor I
    February 18, 2019
    I think Sonos should include a "for best results hardwire xyz" statement with their instructions

    Think wifi setup would need to be near perfect to get a reliable system... each user setup is different...
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