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tchristianmiller
Contributor III
October 26, 2017
Answered

Sonos One won't play Amazon Music in more than one zone

  • October 26, 2017
  • 27 replies
  • 5276 views
I just got Sonos One and already had an account with Amazon Music Unlimited. Whenever I try to stream different songs to different rooms, Sonos One Alexa says it can only stream to one room. What gives?
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Best answer by Chris
As Jgatie mentioned. You can group and play the same thing in 2 rooms (or more) via Sonos app. Playing 2 different songs in 2 different rooms. I think amazon only allows one song playing at a time.

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Ryan S
Ryan S
Retired Sonos Staff
November 29, 2017
Hi Andrew, I can confirm what you're seeing as expected. Also, the Spotify Family plan is linked to one account at a time, for voice or otherwise, and each account is only allowed one active stream. They handle Family Plans a little differently than Amazon.

Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.
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    Ken_Griffiths
    Ken_Griffiths
    November 29, 2017
    Thanks Ryan for the explanation. Thats the information I needed.
    Clinical Precision
    Prominent Collaborator I
    November 29, 2017
    Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.

    Thanks from me too Ryan. That's exactly what I was wanting to know.
    jimmaurer
    Lyricist I
    December 10, 2017
    So I am getting the message that Sonos One is only for those who want Alexa to confuse things. I just want Sonos music like I had with my Sonos Play 5. I will be sending Alexis back to her maker!
    Larry in TN
    Avid Contributor II
    December 11, 2017
    Amazon Music Unlimited - Family Plan
    I can start separate music streams by voice, by the app, or any combination of the two.

    I was planning on trying Spotify's family plan. Sounds like it will not do multiple streams?
    Clinical Precision
    Prominent Collaborator I
    December 11, 2017
    Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.

    So doesn't currently work that way with Spotify family due to the way they handle family plans
    Starlord
    Contributor I
    December 11, 2017
    I have this problem also. I bought some sonos ones specifically for my kids rooms to play spotify from family account. Turns out they are useless. I have spent a lot of time telling Alexa exactly what i think of her!
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