Skip to main content
tchristianmiller
Contributor III
Oct 26, 2017 3:35 PM UTC
Answered

Sonos One won't play Amazon Music in more than one zone

I just got Sonos One and already had an account with Amazon Music Unlimited. Whenever I try to stream different songs to different rooms, Sonos One Alexa says it can only stream to one room. What gives?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Chris
ChrisAnswer
Lead Maestro
Oct 26, 2017 3:52 PM UTC
As Jgatie mentioned. You can group and play the same thing in 2 rooms (or more) via Sonos app. Playing 2 different songs in 2 different rooms. I think amazon only allows one song playing at a time.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
View in thread

27 replies

Show previous replies
Ryan S
Ryan S
Retired Sonos Staff
Nov 29, 2017 1:14 AM UTC
Hi Andrew, I can confirm what you're seeing as expected. Also, the Spotify Family plan is linked to one account at a time, for voice or otherwise, and each account is only allowed one active stream. They handle Family Plans a little differently than Amazon.

Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.
Translate
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Ken_Griffiths
    Ken_Griffiths
    Nov 29, 2017 7:32 AM UTC
    Thanks Ryan for the explanation. Thats the information I needed.
    Translate
    Clinical Precision
    Prominent Collaborator I
    Nov 29, 2017 8:00 AM UTC
    Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.

    Thanks from me too Ryan. That's exactly what I was wanting to know.
    Translate
    jimmaurer
    Lyricist I
    Dec 10, 2017 11:27 PM UTC
    So I am getting the message that Sonos One is only for those who want Alexa to confuse things. I just want Sonos music like I had with my Sonos Play 5. I will be sending Alexis back to her maker!
    Translate
    Larry in TN
    Avid Contributor II
    Dec 11, 2017 5:13 PM UTC
    Amazon Music Unlimited - Family Plan
    I can start separate music streams by voice, by the app, or any combination of the two.

    I was planning on trying Spotify's family plan. Sounds like it will not do multiple streams?
    Translate
    Clinical Precision
    Prominent Collaborator I
    Dec 11, 2017 9:27 PM UTC
    Currently, the Amazon Music Unlimited Family Plan is the only one that has multiple concurrent streams via voice for on-demand music.

    So doesn't currently work that way with Spotify family due to the way they handle family plans
    Translate
    Starlord
    Contributor I
    Dec 11, 2017 11:02 PM UTC
    I have this problem also. I bought some sonos ones specifically for my kids rooms to play spotify from family account. Turns out they are useless. I have spent a lot of time telling Alexa exactly what i think of her!
    Translate
    Terms & ConditionsAccessibility statement