Skip to main content
Jwiths
Contributor I
January 20, 2018

Sonos One Voice Services Not available in your country - In THE UK!

  • January 20, 2018
  • 3 replies
  • 2079 views
Please help, Cant activate voice services on my new Sonos One. Wifi set up, Spoify connected sounds great. Just can't activate voice control. Reset Sonos one to factory setttings, done set up again. Tried voice and same issue. Amazon account is all set up for UK. Added another Sonos one speaker, Same issue no Alexa!
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    3 replies

    Chris
    Chris
    Lead Maestro
    January 20, 2018
    What what country is your sonos account set up as. Go to sonos.com login your account top right (not same as forum login) and go to profile.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      JwithsAuthor
      Contributor I
      January 20, 2018
      Fixed thanks. I live in uk but set up my sonos account while in the Netherlands, sonos must have known this and defaulted my residence as that. Quick change of address details to uk allows Alexa to come through. 😳
      mcbannister
      Lyricist II
      December 9, 2018
      Please help, Cant activate voice services on my new Sonos One. Wifi set up, Spoify connected sounds great. Just can't activate voice control. Reset Sonos one to factory setttings, done set up again. Tried voice and same issue. Amazon account is all set up for UK. Added another Sonos one speaker, Same issue no Alexa!
      Had exactly the same issue and realised that I had my account set to Poland where i also spend some time, as I was setting up my Sonos in the UK changing the account country made it work from the app straight away
      Terms & ConditionsAccessibility statement