Sonos One: Voice control for Sonos is not supported in your country, yet

I live in Ireland so I have the same issue. I have an echo dot which works ok. I can see the Sonos skill in the Alexa app but I can't "enable" it. When I click the enable button, instead of getting a page where I enter my Sonos account details, I just get a blank screen.

This is what I get when trying to enable it.

Sonos Beta
Add your Sonos Speakers to your account
You must link speakers to (email@gmail.com) before you can add this Skill.

Go to More> Settings> My Sonos account in the Sonos app to link to your speakers. (If you do not see My Sonos account, your Sonos system must be updated.)

Log in with another account
I've fixed the problem

FergieBergie, I have solved my problem. Since I sent the question above I have been able to enable the Sonos skill by using the desktop version of Alexa instead of the iPhone app. Desktop version is at http://Amazon.co.uk. This was after a suggestion from Amazon Customer Service.

Now I have to find a new position for my Echo Dot. It's too close to the Sonos speakers so Alexa doesn't hear me when music is playing.

I would imagine that a number of things factor into whether it will work or not.

1. Country the device is registered to - If you register your Sonos device as being in China, you won't have access to US services, music and likely voice as well.

2. IP address - If Sonos and/or Amazon see your IP address as being in China, they may prevent access to their services from those IP addresses. Shouldn't be a problem with a VPN, unless (like Netflix) they block VPN services as well.

3. Country your Amazon account is based in - If your Amazon account isn't based in the US, UK, or Germany, Amazon may not permit you to access Alexa services. I believe those are the only countries at the moment that support Alexa.

I would imagine that Sonos will only sell the Sonos One where services are available. If Google Assistant is available in more countries than Alexa, then maybe they'll open up sales of the speaker to those countries as well once Google Assistant becomes available through it.

For the sake of information:
- Sonos is selling the one in countries that are not supported
- Amazon does not check your IP on the echo devices (I use one perfectly well from the netherlands)
- Making an amazon account located in an alexa supported country is very easy
- It's the first time I hear about "Country the device is registered to - If you register your Sonos device as being in China, you won't have access to US services, music and likely voice as well." Can you please elucidate as this is the first time I hear that Sonos asks you to register a device in a specific country. I have never had a sonos speaker so I don't know.

this
I would imagine that Sonos will only sell the Sonos One where services are available. If Google Assistant is available in more countries than Alexa, then maybe they'll open up sales of the speaker to those countries as well once Google Assistant becomes available through it.
is exactly what amazon is doing with its echo devices, and it makes no sense. People can speak english and german also outside UK USA and Germany. They dont seem to understand that. Thank god Sonos is actually going another direction

Hi captain_alex. You are in the same boat as the rest of us.

Haha! :-)

Thanks Falco and Ivan. I guess I will just order a local Chinese device from Sonos when it becomes available and try it out. If it doesn't work, i can always return it.

We wouldn’t recommend trying voice out in other countries, but if you have a Sonos One elsewhere in the world it’ll work great with Sonos, just not for voice. It’ll also be voice ready when services become available in your country.
Automatically voice ready as soon as Amazon makes Alexa available in a country outside the present lot? Or after some Sonos tweaks or upgrades?

We wouldn’t recommend trying voice out in other countries, but if you have a Sonos One elsewhere in the world it’ll work great with Sonos, just not for voice. It’ll also be voice ready when services become available in your country.
Automatically voice ready as soon as Amazon makes Alexa available in a country outside the present lot? Or after some Sonos tweaks or upgrades?
It wouldn't likely be immediately when voice becomes available, but soon after. We'd need to test a few things out first.

OK - I'm a little confused on the voice command ability of the Sonos One outside of Germany, UK etc. I live in Ireland and i am still confused as to what works on the voice command. Can someone confirm.

I have a Spotify account and would like to use the One to request music via voice command. Can it do this in a country outside of UK< Germany US etc?

I don't want to order pizza, book a taxi or order from Amazon but i may wish to use the facility to command lights in the house etc. Would the voice command work for this in an unsupported country?

I don't want to pay out the money for a ONE if it is only capable of playing music - There are equally good speakers out there for less money if i have to manually call up songs

Thanks in advance for any support you can provide

I will try to clarify some information here. This will not be officially supported by Sonos but yes it works. I live in Sweden where this is not officially supported.

Sonos one with voice support (must be enabled inside the app of sonos) There is a step by step on how to do it in the Sonos app. The Sonos One with enabled voice support acts like an Amazon echo plus. That means it will act as a smart hub which means if you have, lets say Philips Hue you do not need the hue bridge. You can control the settings within the Alexa app. The Alexa app is not available for me in Sweden (iOS user). You will have to take an alternative route to get it to work. Android users can get the .APK online and iOS user will have to get their hands on a UK, USA or German iOS account since its location restricted. The problem is that if you want to use the sonos one as an bridge you NEED the app. The webb gui does not support the hub features like increase brightness, turn on/off devices etc so you will need the app.

I havn't tried this myself but I helped my little brother configure it after influencing him to by it 🙂. I myself use the Echo dot so I can't provide more information in detail on what works and what not. But it works 🙂.

If I wasn't clear enough:

* Voice works with Spotify on the Sonos one without having another Alexa device.
* Sonos one works as a smart home brigde so no need for hue bridge etc

Regards,
Fergs

I got a private message that reminded me of a very important step which I would like to add. If you want to enable voice for the Sonos one. Make sure to change the Sonos profile to an officially Alexa supported country (USA, UK or Germany).

Regards,
Fergie

@FergieBergie, thanks for your response. It is very helpful and kind of you.

So, if i understand you correctly, if i have an Apple account registered in the UK, and Amazon account registered in the UK then i can download the ios app and use Alexa as a voice command to Spotify and any lights etc in the home?

Thanks again

@FergieBergie, thanks for your response. It is very helpful and kind of you.

So, if i understand you correctly, if i have an Apple account registered in the UK, and Amazon account registered in the UK then i can download the ios app and use Alexa as a voice command to Spotify and any lights etc in the home?

Thanks again

No worries, these things are not so clear 🙂.

You don't need a UK registered Amazon account but an Apple UK account. In the sonos app make sure to set the language/location to UK since this enables voice for the Sonos One.

Hope this helps.
Simon